I spent a good part of my career fixing broken businesses. Instead, redundancy occurs, mistakes happen over and over…maybe not by the same person, but by a different person each time. Sharing lessons from our accomplishments, and learning from our mistakes seems like a no brainer, but without a formal process, it just doesn't happen. Conducting lessons learned should be part of your management routine because it allows you to continuously train your organization to be more productive, better focused and more profitable. They see it as a means to improve productivity, increase efficiency and create a culture of innovation and continuous improvement. Great Managers are proactive when it comes to lessons learned. You have an opportunity to make improvements everyday, but if you don’t formalize the process by using Lessons Leaned Templates and a Guide to implement and communicate them, you are missing your opportunity to lead. As a leader or manager, this lack of timely action is a disservice to your team and to your company. Instead of capturing and maintain this knowledge, we put it on the back burner assuming we will get to it later, or that we will remember to incorporate it into future activities. Unfortunately, we forget to address these lessons as actionable opportunities on how TO DO or how NOT TO DO whatever it is that we learned. Our organization, employees or project teams make mistakes and change course, table good ideas for a “later” date, or receive unsolicited & undocumented feedback from customers. Create a cultural shift that will improve your bottom line & make you more competitive.
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